ColdFusion Muse

Becoming a Better Troubleshooter

Every week I seem to find myself dealing with intractable bugs or performance issues for CF Webtools' customers. Last week, for example, I found myself troubleshooting a JVM for a CF 7 customer, a Database performance issue, a JMS issue and a persistent memory leak in a COM object. That's a pretty typical week for me.

I like troubleshooting and debugging. I suppose it's the Sherlock Holmes in me that likes to pour over minute details looking for clues and possibilities. I think a good troubleshooter has that quality in his nature - the thirst for knowledge and the desire for intellectual growth. I would say that's one of my strengths. That is not to say you can't be a good troubleshooter without those skills, but it helps if you really enjoy uncharted territory.

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